"Hire naive misfits who argue with you; encourage failure; avoid letting client input limit your vision; and fully commit to risky ventures." It sounds like crappy advice for someone running a design firm, but these are tactics proposed by Robert I. Sutton, Professor of Management Science and Engineering at Stanford, in an article titled "Creating a firm culture that supports innovative design."
Cultivating an environment in which there is a swift and easy exchange of ideas is an important part of the design process in many firms, both large and small. What may not be so obvious are strategies to foster optimal functioning and creative thinking in such an environment.
(Incidentally Sutton's also got a great article/blog entry, co-written with Guy Kawasaki, called "Is Your Future Boss an Asshole?")
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http://www.artcenter.edu/dialogues