With intuitive usability fast becoming a priority in many new designs, its surprising that a fresh round of public transport ticket machines would point to more antiquated systems rather than forward-thinking ones. Peter Krantz reports and rants about Stockholm's un-user-friendly ticket vending machines with a play-by-play explanation of seemingly infuriating and illogical interactions that just may "persuade" you to hail a taxi.
...People are finding them difficult to use and apparently there are very few tickets sold. On top of that they look like the machines seen in parking lots. Oh wait, they are apparently from the same manufacturer.
Stockholm public transport has a tradition of being late to the 21st century. Pre-paid tickets are still paper based and stamped by the bus driver. Previously you could buy them directly from the bus driver. However, robbery prompted the public transport authorities to remove all cash handling from the bus drivers, hence the increased need for outdoor ticket vending machines.