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In his 1996 New Year's address, Lee proclaimed the Year of Design Revolution. He was referring to design in the broadest sense - not just styling but consumer research and marketing as well. Engineers had once defined new products and decided what features to give them; now specialists in everything from industrial design to cognitive science would take that role. When Lee issued his decree, 'most of us didn't understand what he was talking about, ' says Kook-hyun Chung, the senior vice president who heads the Corporate Design Center in Seoul. 'Now we understand that we have a new, bigger, broader responsibility.

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