Stratis is a Senior User Experience Designer at Aviva's Digital Innovation Garage. He's currently leading the design of Aviva's AI and Conversational UX projects, contributing to the company's efforts to transform insurance and long term finance through customer centered design.
In his spare time, he helps Walks.VR, a startup in Brussels working on providing on-demand virtual reality traveling adventures to people with motor disabilities. Stratis is passionate about the future of AI and Human Computer Interaction and the exciting ways in which they can help us redefine core experiences of our everyday lives.
Designing for Chatbots
We've seen a great increase in the number of chatbots over the last few years. More and more businesses are using bots with conversational interfaces to meet the needs of their customers for various use cases. It looks like we're moving rapidly towards the so called "post-app era". But what exactly are bots, and why did they suddenly become so popular? Are chatbots and conversational interfaces always a better alternative to more traditional ways of interacting with computers? How does designing for them differ from other media?
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