The Portfolio
Let's talk about showing your portfolio, since that is likely to happen
first. Slide show presentations have several advantages over traditional
books. First is that you can customize your entire portfolio in about an
hour. This is very important as you want to tailor your portfolio to fit the
client. Slides are a lot less bulky than one of those large portfolio
cases, and reproducing slides is much cheaper than reproducing quality
prints. You can have your slides copied to a CD, which allows you to edit
and output them back to a slide for about 10 dollars each.
Interview Etiquette
Some of these points may sound blatantly obvious, but you'd be surprised at
how many people don't know the basics of business etiquette. Make sure you
show up on time or early, ready to represent yourself. She gets people like
you in her office all the time, so remember, you are there to knock her
socks off. Dress appropriately and pay attention to detail. Most people wear
slacks and a shirt, and some men wear a tie. I usually wear all black,
because if you wear black you can't go wrong. If you have to show up in
jeans, don't pull them from the hamper that morning, and wear a nice shirt.
If your shoes aren't new make sure they are clean. Wash your hair and wear
suitable earrings (leaving the skull and crossbones at home).
When you meet your contact shake her hand, look her in the eye and introduce
yourself. Comment positively on the office or facility as you walk to where
you will give your presentation. Sit down with the person and talk to them
first. Relax, but don't get too comfortable. Tell her about your self and
include where you went to school and some of the projects you worked on.
Give your presentation with flair, after all you are a designer, right? Make
sure the presentation is laid out in a logical fashion, and speak clearly
and authoritatively. She won't give you a job if she thinks you can't handle it.
The Follow Up
Good job, you blew her away! You showed her you can think, draw, and design
a product with the best of them. You know she liked what she saw if she
takes you on a tour. When she shows you around, ask questions so you can
find out how they work. If you are going to work with these people you want
to find out as much about them as you can. As the interview winds down ask
about any future projects that may be coming up. You can use this
information to write a proposal to send along with a letter thanking her for
the interview. This does several things for you. The thank you note is
necessary as it is generally courteous. The proposal will give you a reason
to call back so she doesn't forget you. It also shows initiative, and if she
likes it, she may ask you to write a more detailed one.
The Proposal
If your interview was for a specific job or project you need to be really
sharp. Take notes as you ask questions about the job. They may ask you to
start immediately, and/or how much will it will cost. Avoid this at all
costs. If they insist, say you will get back to them later that afternoon or
the next day. You should write a proposal so you can think it through and
consider all costs. Have an initial proposal ready within a few days.
Chances are you are competing against others like your self and larger
design firms. If you are a one man show or a small outfit then you have an
advantage over the big companies; namely price. You will beat the big guys
every time, but some people believe you get what you pay for.
The next step is a fantastic proposal. It should include color, graphics and
the whole nine yards. You have a computer and access to Kinko's, right? Some
times a RFP (request for proposal) will require a sketch or two. It sucks,
but if you want the job you have to do it. Make sure your name is on every
sketch along with a disclaimer stating that the drawing is yours and not for
publication without your permission. Generally, a pencil sketch is enough in
this case. They are easier and quicker than computer sketches or marker
renderings, but usually not as hot. It depends on how much time and money
you have and how bad you want the job. Make sure the proposal gets there on
time. Don't ever rely on the post office, and I am speaking from experience.
Use Federal Express. It's only 10 Bucks and a big job is well worth the price.
Start your proposal by stating the objective of the work, then break down
the project into phases. They might include:
Designing, preliminary sketches
Final sketches
Sketch models for form analysis
Final model for aesthetics
Working prototype
Production drawings
Consulting
Each phase should explain how and why, how long it will take and how much it
will cost. That way if the client wants to remove a particlular phase you
won't get short changed, and if they want to add it later they will know the
cost up front. Along the way include times when you will meet with the
client to discuss your progress.
A key point in any proposal is called Terms, otherwise known as money. How
much up front, when payments are made, and how long they have to pay.
Generally, you want your client to pay for each phase as it is completed
before starting the next one. That way if they decide to not use you, or
they run out of money, you don't get burned. Clients should pay within
thirty days of an invoice, and this should be stated in the proposal and
again on the invoice.
How much to charge a client is a difficult decision. If you are just out of
school, you should get at least $20 hour for working at home. If you have
some experience and overhead (studio rent, utilities, phone, computer, car,
etc.), then $20 to $60 sounds right. If you have a studio and a company
(like me) then $50 to $150 is about right. If you are big time then you
probably are not paying too much attention to this article.
If you need to hire someone to work with you, charge double of what you will
be paying him. That way if you need to hire ane extra person you will be
covered, or you will make more money. Include the price of hiring yourself
in the job to make sure you get paid. Figure your hours for each phase and
add and extra 25% for safety. Then multiply your hourly rate by your hours.
Take that figure and add the personal bonus you deserve for doing such an
excellent job. Of Course you're going to do an excellent job. This bonus can
range from a hundred dollars to thousands, you decide. Add whatever
materials and services you will need (standard mark up on services is 10% to
100%). If you need a piece of paper and you have to buy a pad, charge for
the whole pad. Generally, add 20% to materials and add 10% on top of the
total material cost at the end just to be safe. Don't forget phone time and
travel time, since travel is work. If you weren't traveling you would be
working on other important jobs and be getting paid for it.
The Contract
They loved the proposal and the price is right. Now for the dreaded
contract. Usually, you can add a statement saying Signed and approved by...
with a signature line and a date line for both yourself and the client at
the end of the proposal, but every company is different. If they write the
contract, make sure you and your attorney read it. If you don't have an
attorney at least have someone you trust look at it. If the client writes
it, they will write it to their advantage. If you write it you will write it
to your advantage. That's why you want to write it. This is big business and
you want the upper hand. You are no "babe in the woods" and you don't want
to appear that way. When you sign the deal over lunch, you should pay. Yes,
I know you're flat broke, but that's what credit cards are for. Remember,
soon you'll be making the big bucks.
If you asked for money up front, make sure you get it before you do a stitch
of work. You want to avoid starting the job by ignoring the contract.
Another note: Be very wary of working for inventors and start up businesses.
Many don't have a lot of cash on hand, and once they see the price tag they
usually make a big gulp and fade away. If you do a proposal and or a job for
such a group, investigate their money situation thoroughly. Ask them
questions about how they are funded and structured. Heck, call their bank
and find out if they have any money. There are many stories of designers who
didn't get paid for work because they didn't get enough information about
their clients, but were so desperate for work that they were suckered.
Some of you may find this all a bit aggressive and an awful lot of work. It
is. It is not for everyone. But for those of you who dream of being your own
boss, working only on the projects that interest you, and soaring with the
eagles, there's no better way to get there.
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