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Author
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Topic: Mac Tech Support Services
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Anallen
unregistered
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posted 11-19-2003 10:15 AM
I have a Mac service business in northern New Jersey. I am finding that, at least for us, the need for Mac service within the creative industry is declining. Can you tell me your thoughts on why. Is it because:
(1) Macs are so much more reliable than they used to be.
(2) Users are becoming more and more knowledgeable in troubleshooting, and are repairing there own.
(3) The internet is providing resources for do it yourself.
(4) We don't fix, just replace. I truly would appreciate the feedback, and getting to know the users experience. Thanks
Angie IP: Logged |
...
unregistered
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posted 11-19-2003 06:35 PM
quote:
Originally posted by Anallen:
I have a Mac service business in northern New Jersey. I am finding that, at least for us, the need for Mac service within the creative industry is declining. Can you tell me your thoughts on why. Is it because:
(1) Macs are so much more reliable than they used to be.
(2) Users are becoming more and more knowledgeable in troubleshooting, and are repairing there own.
(3) The internet is providing resources for do it yourself.
(4) We don't fix, just replace. I truly would appreciate the feedback, and getting to know the users experience. Thanks
Angie
(5) Decline in Mac sales
IP: Logged |
Also
unregistered
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posted 11-20-2003 09:54 AM
(6) movement of creative industry to the dark side. Peecees.
More copies of Photoshop these days are sold for Windows than for MAC OS - it's actually been that way for about 4 years.
IP: Logged |
unregistered
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posted 11-21-2003 07:53 AM
I hear 90% of home users have PC's and only 10% have MACs. Its all about demand for the service.My suggestion, learn how to do it yourself. You would be surprised how much you can do. IP: Logged |
c
unregistered
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posted 11-21-2003 10:59 AM
Macs have been on the way out of creative studios for the past 7 years or so. PC's are cheaper, easier to find IT support for, have the same software, and have extremely comparable usability.The past 4 studios I've worked in have switched from Macs to PCs and no-one's complained about it. IP: Logged |
Eternal
unregistered
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posted 11-21-2003 02:55 PM
I am a big apple fan but I ditched them as well 2 years ago. I am fed up of the rainbow coloured spinning wheel spinning fot eternity.IP: Logged |
metric
unregistered
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posted 11-25-2003 03:59 PM
same here, spinning rainbow is the death of mac. i still use one for getting email, but thats it.IP: Logged |
unregistered
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posted 11-27-2003 09:20 AM
Granted I switched to a PC back in the late 90's but macs are not going away. If you are in the graphic design industry you most likely will be using a mac. Also there are certain video and audio editing applications that are only available for macs... although I think that will change.<rant> My only wish is they would play together better. Lets face it, if you have a quark or In design document and don't use true type fonts you can't switch platforms. Sure you can save as a pdf but then you can't edit. <rant>
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