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Price-conscious shoppers pay attention to price. But there's no such thing as a net-weight-conscious shopper. Your average consumer "can tell instantly if they're used to paying $2.99 for a carton of orange juice and that goes up to $3.19," consumer advocate Edgar Dworsky told NPR. "But if the orange juice container goes from 64 ounces to 59 ounces, they're probably not going to notice."
Now it's gone as low as 52 ounces. Mouseprint.org
Which is why companies have been doing just that: Reducing the contents, then changing the package design, making it taller (though skinner) to maintain "shelf presence"—while leaving the old price unchanged. The practice is known as "shrinkflation."
Dworsky runs Mouseprint.org, a website dedicated to catching and calling out shrinkflation practitioners. It's not your imagination—there really did used to be more Doritos in that bag. Eight years ago, Dworsky reports, they were almost 12 ounces. But here's the latest change they've made, without charging less:
Other examples:
Sometimes the package designers have to give up height, and compensate in other ways to make the package still look sizable or eye-catching:
Another nefarious trick Dworsky reports:
"When companies continually downsize their products, eventually some of them reintroduce the original larger versions, but at a much steeper price than they were originally."
Shrinkflation can be difficult to spot, because during that short period of overlap, retailers will try to separate the old stock from the new. Dworsky has discovered they'll shuffle the old boxes to a different part of the aisle than the new ones, presumably so that you won't notice the different package sizes.
His call to action, if you're lucky enough to stumble upon it: "If you spot a product that has been downsized, please take a sharp picture of the old and new one, including the net weight, and submit it to edgar (at) mouseprint.org . Thanks."
I’m a lapsed industrial designer. I was born in NYC and figured I’d die there, but a few years ago I abandoned New York to live on a farm in the countryside with my wife. We have six dogs.
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"Shrinkflation:" When Companies Sneakily Shrink Products, But Keep the Price the Same
I have wondered about this as I started noticing it years ago; is this an accepted/legal strategy? It seems in a more regulated environment they would have to call out that it is a smaller size than before. Like how they use a starburst to let you know this is a bigger box than usual. So sleazy.