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Hyundai's Strange Cold-Weather UI Bug: Digital Dashboard Rotates, Flips Display

The Santa Fe PHEV is apparently a bad match for Canada

By Rain Noe - January 31

On Hyundai-Forums, a Santa Fe PHEV owner in Canada posted the following image of what their dashboard did when they started the car:

Image: Gab2627

If you can't tell, the entire display has rotated 180 degrees. (I was confused for a sec because "ECO" looks the same backwards as it does upside down.)

Image rotated 180 degrees

Another owner of the same model then posted this image:

Image: mcharb75_6686

What's weird with the second poster's is, it's rotated 180 degrees, but the center of the display is also flipped horizontally, and the right side of the display is a mirror image of the left side of the display.

Image rotated 180 degrees

Hyundai is aware of the problem and has issued a recall, writing "the instrument panel may show an inverted image when you start the vehicle in extremely cold temperatures." The second poster, who lives in Ottawa, did in fact report that it was -37 Celsius before they started the car.

As for why cold weather would trigger the bug, I was scratching my head. As a third poster wrote: "I don't know enough about technology to understand this. If I put my laptop outside in -23 degree weather, would the screen invert too?"

Comments

Jose Padilla

7 months ago

Z

Z

I have a Mazda CX-5 and when the weather dropped below 15 F, my media console would restart several times during my drive. It turned out to be a faulty connection on the Nav SD Card. They swapped that out for a new one and it fixed the problem. The cold weather seemed to be affecting those pieces enough that the car vibrations disconnected it constantly, forcing the media console to restart after attempting to reconnect so many times.

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Steven Martens

7 months ago

Z

Z

Yep, Canadian winters can test vehicles and technology.

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- Daniel Jordache
  
  Steven Martens
  
  7 months ago
  
  Z
  
  Z
  
  Seems like a quality issue being blamed on "the cold". the Ford Pinto also caught fire because of "the heat".
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  - Steven Martens
    
    Daniel Jordache
    
    7 months ago
    
    Z
    
    Z
    
    fair enough!
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Rain Noe

I’m a lapsed industrial designer. I was born in NYC and figured I’d die there, but a few years ago I abandoned New York to live on a farm in the countryside with my wife. We have six dogs.