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Designing for Space: Core77 visits NASA's Industrial Design Team, by Glen Jackson Taylor
By Core Jr - October 31, 2008
Evan Twyford and Carl Conlee are two of three industrial designers working in NASA's Habitability Design Center (HDC), and in just over 2 years they have transitioned the department from one that dealt only with small isolated ergonomic projects to working on arguably the most exciting project at NASA today—a next generation pressurized lunar rover. Since working at the Johnson Space Center (JSC) they have had robots walk past their office door during meetings, experienced zero-gravity flight, had their bodies 3D scanned, and worked alongside some of the most talented engineers and scientists in the country. The thing is, NASA doesn't actually have an industrial design department. They don't even have a design department. Not technically, anyway.
There isn't really a place for industrial designers at NASA. Here the engineers are considered the designers, and the team has only been able to exist under the guise of human factors, a quantifiable soft science that is acknowledged as necessary.
Both Carl and Evan graduated from the Rhode Island School of Design's Industrial Design program in 2005, and they both did internships at the HDC. Evan stayed on as the first industrial design hire, and Carl joined later. Travis Baldwin, 32, recently joined the team, moving from San Francisco where he worked for a number of companies like IBM, Frog Design, several start-ups, and ultimately running his own business. He graduated in Industrial Design from North Carolina State University in 1997 and actually attended space camp as a kid. The opportunity to work at NASA was a childhood dream come true—and he is still swimming in the euphoria. "For the first few months it was thrilling; people were talking about how it is on the moon, relaying stories of astronauts bouncing around in 1/6g—it felt like being at a space port 20 years in the future." The first six months were the toughest, he reports, since it's such a specific application of design: understanding the unique constraints of manned space flight and figuring out how to navigate the overwhelming protocol that comes with an institution the size of NASA.
Like most people who work at the Johnson Space Center, the HDC team is made up of contractors who work on site. In fact, the entire workforce at the JSC is comprised of 15,000 contractors (compared to roughly 3,000 civil servants), including 110 astronauts. Not only does this create a huge amount of bureaucracy, it means that job security is project-based. Those who have carved out a long-term career at NASA periodically change from one contract company to another, exchanging their requisite ID tags to follow choice projects. But from a day-to-day perspective, it feels likes one big community working for a common goal and organization.
Security at JSC is similar to what you might encounter as an alien at JFK airport's immigration. To the left of the entrance is a massive hanger housing the Saturn V. It is unbelievably huge in real life, but NASA will never build something of that scale again; the preference now is to build smaller modular units and not risk losing everything in one big ship. For some reason, I imagined NASA would have official transport like golf carts everywhere to maneuver between buildings, but it is really just a massive campus with huge car parks, and everyone uses their own vehicles to get around. I note some bikes parked outside as we enter Building 15, but that's gotta take real commitment in the summer months here.
The influence NASA's endeavors have had on Hollywood and sci-fi runs deep, but it is well reciprocated. "So many people here are inspired by Star Wars, you'll go to a meeting and someone will say, 'let's make it like that like thing in Return of the Jedi.' There really is a direct connect between science fiction and what we do here," says Evan.
Building 15: The Office
There is nothing glamorous about the design studio, located in a two-story industrial building that looks like it was built in the 50's and renovated in the 80's. The interior is defined by beige linoleum-lined corridors, evenly lit with fluorescent lights and decorated with photos from space, posters of projects and communal notice boards covered in memos and photocopies. The building's foyer is like a mini science museum with glass cabinets full of mechanical artifacts
—some cut to show cross sections and many of them actually used in space. There is an overwhelming sense of history and nostalgia here, with many areas dating back to the halcyon Apollo era. To this day, veteran engineers talk about how things were done during the Apollo missions, holding them up as benchmarks for today's efforts.
The HDC office is reasonably sized yet looks crowded with shelves packed full of ring binders, manuals and stacks of printouts everywhere. Like any government office, the furniture seems to have been pilfered from decades of previous workers and has all the hallmarks of an institution. Nevertheless, the HDC office is regarded as one of the most fun studios in the building, with intriguing scale mock-ups everywhere, walls covered in high-concept sketches, inspirational clippings and my favorite item—a poster illustrating the basic striking points on the human body. There is some obvious reference material like Gundam, Syd Mead and Star Wars. The influence NASA's endeavors have had on Hollywood and sci-fi runs deep, but it is well reciprocated. "So many people here are inspired by Star Wars, you'll go to a meeting and someone will say, 'let's make it like that like thing in Return of the Jedi.' There really is a direct connect between science fiction and what we do here," says Evan.
Richard Szabo, 33, has a background in ergonomics, and is the team's contract manager. He explains that there isn't really a place for industrial designers at NASA. Here the engineers are considered the designers, and the team has only been able to exist under the guise of human factors, a quantifiable soft science that is acknowledged as necessary. NASA deals with absolutes—black and white facts with a very clear goal: find the most efficient way to complete a mission and get the crew back to earth safely. Period. But the HDC team is lucky; it's an opportune time to be working at NASA, as operations ramp up in preparation to return to the moon in 2020. The Constellation Program is the biggest initiative since the Apollo mission nearly 40 years ago, and some people at JSC have been training 30 years for this moment.
Of course, comfort and personal hygiene is an issue on longer missions: "You can't even take showers," comments Travis. "Imagine getting up every morning for 3 months and rubbing gel on yourself to clean." Not to mention going to the toilet.
They spend a lot of time in here, preferring to get to the heart of a problem with real physical constraints rather than trying to figure things out on paper or screen. Typically working at the 0-3% stage of projects, the deliverable is often not even the prototype, but rather a requirements document passed onto the team who are developing the project, setting the foundations and specifications. Everything is archived, adding to NASA's vast knowledge base, potentially pulled up and used on another project in ten-years time.
The research is similar to that found in military environments, but there are the added necessities of understanding the psychological effects of space travel, and of addressing issues related to being confined in a small space for an extended period of time. For example, an astronaut's sense of spatial volumes can fail, completely losing their perspective on the size and relationships of the objects around them. And of course, comfort and personal hygiene is an issue on longer missions: "You can't even take showers," comments Travis. "Imagine getting up every morning for 3 months and rubbing gel on yourself to clean." Not to mention going to the toilet. The team is constantly looking for ways to improve the astronauts' comfort and humanize their experience.
Although they are ultimately disposable, the design prototypes are precise, clean and well-constructed. When Evan started, he immediately drew parallels between the work produced at the HDC and the work of a favorite artist Stephen Hendee. Hendee's signature sculptures and installations are made from sheet material with faceted polygon sides to create futurist 3D forms. Evan was moved enough to make contact, emailing him pictures of their work, and after a brief exchange received an autographed book from Hendee. (You can imagine Hendee was pretty enthused to get a random email from NASA.)
There are no real rules about what materials can be used, but unlike most design firms who can run out to the hardware store the night before a major presentation, purchasing approval at NASA can take weeks and requires prodigious planning. Often the team will have materials and parts shipped to their homes to expedite the process in order to meet deadlines.
Hanger X We jump in Travis's car and head over to Hangar X, which sounds dead cool. Hangar X is the former location of the X-38 Crew Return Vehicle project, an escape pod for the crew working on the International Space Station (ISS) to return to Earth in case of an emergency. Literally hundreds of people worked on the X-38, millions of dollars were invested developing prototypes that were realized to the point of a drop-test vehicle, before being canceled in 2002 due to budget cuts. It now sits on a trailer under tarps in the Hangar X car park as a monument to the cycles of power and priority, how Congress is voting, and the political relations with our allies and enemies.
Today Hangar X is used to test various habitat prototypes, and it is here that the HDC team has constructed a rig for determining the diameter of the Lunar Lander, which will sleep 4 astronauts on the Orion shuttle. The Altair Lander-Airlock mock-up is for evaluation purposes; astronauts in space suits simulate daily life on a mission negotiating the airlocks, trialing bunk-bed configurations and moving equipment around the limited space. A team of researchers documents their comments and records observations of discomfort levels. The most critical part of HDC's brief was the ability to change the size of the mock-up's diameter quickly between tests so that the three variations could be trialed on the same day. Travis explains that they kept the budget down by using much cheaper materials than what the original specs called for—sheet metal. There are no real rules about what materials can be used, but unlike most design firms who can run out to the hardware store the night before a major presentation, purchasing approval at NASA can take weeks and requires prodigious planning. Often the team will have materials and parts shipped to their homes to expedite the process in order to meet deadlines.
Building 9NE Building 9NE is one of the most popular destinations on the visitor tour of the Johnson Space Center, mainly because it's full of awesome-looking space hardware including a full-scale replica of the International Space Station for training astronauts and simulating missions. A Hollywood-style tour trolley is parked outside, but there's not much to see today. Massive yellow tarps are draped over most of the equipment due to a hurricane warning, which actually hit Houston after my trip, causing major blackouts, flooding and shutting down the facilities for an entire week.
At one end of Building 9NE is the Vehicle Mock-up Facility, where different teams of various expertise converge to work together. Carl and Evan have been working side-by-side with 20 to 30-plus-year veteran engineers, and they are very aware of the eyes on them. Still, they hold their own. When they first started out, they were all about establishing a profile for their department and having a sense of identity within NASA—even creating a logo. But the experience of working with a diverse range of talented people toward one common goal has led them to embrace the team culture and to think of NASA as one big company.
Carl and Evan are working on the cockpit of the next generation Lunar Rover, arguably one of NASA's coolest-looking projects and becoming a regular stop on the tour circuit for high profile VIPs, politicians and the press. Carl is open that they're under great pressure to get a job done, but he acknowledges that dealing gracefully with the interruptions are part of the responsibilities of being an ambassador for NASA. Everyone that comes through, regardless of their title, is also a taxpayer of course, and deserves to see how their money is being spent, so there is a desire to have visitors learn about the program and walk away proud. Clearly everyone at HDC has spent many hours in the media spotlight, and is extremely confident explaining any aspect of the projects with well-versed, articulate answers delivered in the relaxed manner of a schoolteacher who knows the subject infinitely better than anyone else in the room.
The HDC team was invited to work on the first Small Pressurized Rover prototype after proving themselves during the mock-up phase. There is no rule book on getting the choice projects at NASA, outside of bidding on jobs within budget and meeting the necessary requirements. It is through building relationships and networking that you get to pick and choose what you work on, and perhaps more importantly, with whom.
SPR Pressurized Rover As this is written, Evan and Carl are camped out in Black Point, Arizona, for 10 days with a team of engineers and scientists testing the battery-powered Small Pressurized Rover where the lava field landscape is remarkably similar to the lunar surface. The next generation Rover will accommodate two astronauts in a pressurized cabin, allowing them to sleep, wear normal clothes and undertake missions for up to two weeks at a time. Mounted on a modular chassis with six wheels that can drive in any direction, the Rover can reach speeds of up to 6 mph, and its crab-style driving ability makes it easy for docking with another Rover or spacecraft. One of the most interesting design elements are the 'suitports' at the rear of the vehicle that allow astronauts to enter and exit without ever having to bring their spacesuits inside—dramatically reducing the amount of harmful space dust that gets into the cabin.
(Evan notes that the experience of astronauts transitioning from space suits to a mobile habitat to a space station loosely reflects the ideas of experimental avant-garde architectural group Archigram in the 60's. Their modular city 'plug-in' concepts portrayed a future where intelligent buildings made from independent life-sustaining pods could reconfigure, allowing their nomadic inhabitants to roam free.)
The HDC team was invited to work on the first Small Pressurized Rover prototype after proving themselves during the mock-up phase. There is no rule book on getting the choice projects at NASA, outside of bidding on jobs within budget and meeting the necessary requirements. It is through building relationships and networking that you get to pick and choose what you work on, and perhaps more importantly, with whom.
With suborbital space tourism from companies like Space Adventures, Virgin Galactic, Starchaser, Blue Origin, Armadillo Aerospace, XCOR Aerospace and Rocketplane Limited around the corner, I was curious to know if the work of design superstars such as Philippe Starck and Marc Newson (who've worked on some of these initiatives) had influenced any of their concepts. "It's hard to compare," replies Carl. "They're really designing an experience for very expensive tours, where there is a lot more opportunity for style. It has to look cool, futuristic and comfortable. NASA's objectives are very different. The criteria is performance-based, and it's about getting results and having an efficient place to work."
Indeed, Carl doesn't see much changing the look of the spacecraft in the immediate future: "NASA is an administration continuing to evolve; the constraints of mass, power and volume will remain. Things aren't going to change until there are new materials and technologies that are more efficient than what have been used until now—basically machined aluminum, riveted sheets and a military approach to designing interface controls. You might see more organic shapes in the future if they start introducing molded carbon fiber composites as the main material form."
"As excited as I am to be working on stuff that will travel to the moon, I would rather see us focus all of these resources and great minds to bring the efficiency that has been developed and refined in the spacecraft to Earth: Essentially, you have a small life support system where you recycle as much as you can with minimal waste and have localized energy production. It's an awesome model for living."
Travis feels much more patriotic now: "I came from San Francisco where it's so liberal, and they can be so critical, all red state this and red state that, and now that I've been here, I see that America is really doing such cool stuff." Certainly a lot of the great work goes unnoticed by the general public, and even for those working at the Johnson Space Center, it is hard to grasp the scope of all the various projects.
Carl has an interesting perspective. He sees all the technology NASA has developed as directly applicable to improving life on Earth. "As excited as I am to be working on stuff that will travel to the moon, I would rather see us focus all of these resources and great minds to bring the efficiency that has been developed and refined in the spacecraft to Earth: Essentially, you have a small life support system where you recycle as much as you can with minimal waste and have localized energy production. It's an awesome model for living. We have people who don't have fresh clean water and are dying of dysentery, and technology NASA has developed can recycle wastewater into potable water. The population is always growing, and we're constantly fighting for space. This problem is not going to go away, and one obvious answer is to be more efficient with the space we have. This is a great model—sort of an extreme model, but an applicable one."
In the end, there is a strong loyalty amongst the design team at NASA. While their classmates may have opted for more traditional ID positions, their willingness to take on unconventional design work has paid off in ways beyond their imaginings. By applying their design skills and analytical thinking to these unique problems, they have not only established a good reputation among their peers, but actually created more demand for the HDC's services. Hiring a third industrial designer is a testament to this. When asked what they hoped for in the future, they unilaterally responded that they wanted to do more projects, and to do them better. Surely that's the answer anyone running a company wants to hear from their design team.
Glen Jackson Taylor is a designer and contributing writer for Core77.
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Designing for Space: Core77 visits NASA's Industrial Design Team, by Glen Jackson Taylor
I've visited the space control center, and it's unbeliveable, worth every single penny the visit.
When you visit the space center you feel that you are with the controlling guys over the space mission. It's a very emotional feeling. To be in a place where history happened. When you are in Houston, this is one destination that you must visit.
Some pics at: http://www.viaggee.com/html/city/cit_phogst.php?CitCode=2447070&StaCode=3971&CouCode=225.
Since the mid 60's, Auburn ID students & grads as well as alumni from other ID schools have worked on many NASA projects at Marshall Space Flight Center, MSFC, in Huntsville, AL. Ken Smith, an AU-INDD forerunner, was a NASA employee from the 60's at MSFC, Man Systems Division until he retired. He is now with Jacobs which has an ID/HF group at MSFC. They do good design work.
Boeing also has ID's in Huntsville supporting NASA.
Neither NASA, the DoD or the U.S. Office of Personnel Management has a "classification" for "industrial design", only grouping the profession in with other classes of "applied arts" rather than "applied humanities" or "applied sciences."
It seems obsurd that top corporations recognize ID as integral to global innovation of product design while NASA and DoD don't even recognize the profession. Blame IDSA, US-OPM and congress for failing to understand that ID is the most developed product integration design profession of all.
Astronauts and soldiers need the applied integration design discipline that engineers do not grasp.
See OPMs site:
http://search.opm.gov/search?sort=date%3AD%3AL%3Ad1&output=xml_no_dtd&ie=UTF-8&oe=UTF-8&client=default_frontend&proxystylesheet=default_frontend&site=default_collection&q=%22industrial+design%22&Submit=Go
Despite their qualification to handle many NASA engineering and management positions, for the most part, IDs work for contractors and are classified as illustrators, research scientist or mechanical designers. They are paid less and treated as engineering technicians by engineering managers in government. It's the good-ole-boy ABET group that's in charge.
Just out of Auburn, I started at URS/Matrix Company in Huntsville, Alabama as a Research Scientist of Ergonomics Design doing research, design and development of hardware appropriate to astronaut and patient needs, human functional operation, 0G user interface, task analysis, for NASA, MSFC / JSFC and URS hospital master programs. NASA management liked my work as a team leader on a NASA/Auburn ID student project but could not hire me because of the classification issue. They hired me through the contractor, but politics cut NASA funding. I went to other ID work. Later other IDs built good reputations doing ID work at MSFC, just under another professional name.
I am developing background data to mount an effort to change this. I could use some background info from other IDs who have worked for NASA directly or as contractors.
eMail me links or notes, such as:
Walter Dorwin Teague, Jr. lead Teague into NASA work.
http://www.core77.com/reactor/08.06_teague.asp
Regards
Rahul Deshpande
NID007
India
As a friend of Evan's mother, I am thrilled beyond belief! :-))) Keep doing world-changing work, guys. Awesome job!!
For those looking to work at NASA, a University sponsored co-op is your best path through. Becoming an FTE (full time) is very very difficult due to NASA being under continuing resolution (no new $$). 2009 may be better, may be worse. Contracting is the norm.
Shalin, thanks for the good info.
I can see how ID might have limited scope on some space projects but I think Design thinking could be pretty influential and useful for these kinds of projects. Does anyone know if there is much of that in this sector?
I've been to usajobs.gov, and receive their e-mail notices. I concur on the hoop-jumping.
MS in '05? We must have crossed paths at one point. I began at SICSA in my fifth-year architecture in 2005. Unless you graduated that May.
For better or worse, to work for NASA you have to go through usajobs.gov and jump through a number of hoops. Be prepared to spend a good 30-60minutes filling out the online application.
However, they're may be similar positions with companies that work for NASA - that would probably be a much easier job finding/applying process.
Best,
Shalin
(also worked at NASA through United Space Alliance for a few years)
B.S. Aero/Astronautical Eng. '01
M.S. Space Architecture '05
Like Shalin, I came from Space Architecture at SICSA, earning my MS there. Best of luck to them and everyone else who tries to get humans into space.
But, seriously, where do I apply?
Man, they have the job all of us dreamed of when we were kids.
Also, check this Space Architecture program out (I'm a graduate from the program: http://www.sicsa.uh.edu/
Enjoy,
Shalin
I hope there is more to come!