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e

Object Culture

"Living With" product review: The Herman Miller Embody chair

By Rain Noe - December 9, 2008

Buying a long-term-use product, like an office chair, is a tough decision. After all, how can you really test it out--by bouncing up and down on it in the showroom? Will lying on a mattress for 30 seconds tells you whether it's worth sleeping on 8 hours a night for five years?

With that in mind, we opted not to rush out a review of Herman Miller's new Embody chair. Instead we spent every day for just over a month living with the chair, putting it through its paces, and trying to wear it out. We also avoided reading the product copy (beyond how to adjust the chair) to avoid influencing our findings. We will refer to it now, as we write this piece up.

The last thing we want to state in this intro will be important to many of you: Be sure to take a look at Herman Miller's new Thoughtpile website, which seeks your input and good ideas, and lets you read others'. Every week, Herman Miller goes over the suggestions and awards a free Embody chair to the best idea!

Hit the link below to read our review. Overview:

Like the Aeron, the Embody chair strives to completely surpass the competition with a new style of construction and body support. Designers Jeff Weber and the late Bill Stumpf used a breathable textile to cover multiple layers of mesh-like springs, and took a cue from the digital age by incorporating "pixelated support;" think of a bed of nails, with wishbone-shaped plastic springs in place of the nails.

The Embody features six adjustable elements, all listed below. (You'd never figure out what these knobs and levers do on your own, but a printed card that comes with the chair explains it concisely, and we had our chair "up-and-running" in a matter of seconds.)

Tilt Limiter. This lever on the back determines the maximum angle of recline; lean back as far as you'd like to be able to stretch (or sit ramroad straight if you want zero-give) and lock it into place.

Rotating the knob on the front right adjusts the amount of pressure required to tilt the seat back; this ensures that both light and heavy users will be able to dial in a natural amount.

Seat Height. The white joystick in the center of this knob adjusts the seat height. Self-explanatory, operates exactly as it does in every other office chair.

Seat Depth. You grab the handles on either side of the seat and shimmy forward (or back) to lengthen (or shorten) the seat.

Armrest Height. Simple buttons on the bottom of the armrests unlock their position, enabling you to smoothly raise or lower the height.

Armrest Width. You grab the armrests and push/pull them inwards or outwards, and they click through several predetermined widths.

Backfit. Rotating this knob alters the shape of the seatback, enabling it to "fill in" your lumbar.

In a perfect world, you'd adjust these elements once--the first time you sit in the chair--and forget about them. More on that later.

Actual Usage:

In the first week of usage, I didn't notice anything unusual about the Embody; it just seemed to be a very comfortable chair. My initial observations were:

- The seat cushion was well-balanced between providing support without feeling "dead;" it had the right, understated amount of "spring" to it.

- Armrests at the proper height make a huge difference, supporting the mouse hand. The chair I used prior did not support my arm at a height to use the mouse, meaning I have had a perennial ache on the heel of my right hand, which often rubbed/pressed against the desk while mousing.

- Loosening the tilt means you can sit at a slight recline, rather than at the rest position; I found myself switching between these two positions frequently to "mix it up," and I found the variety comfortable.

- There was a satisfaction at using a chair that, after adjusting, is perfectly fitted to you. (I am below average height and weight, so finding a chair that tilts the right amount and supports in the right places is often difficult for me.)

- The chair seems sturdy and well-built (with the exception of the arm-width mechanism, see below).

But, as I said, I didn't find these things special or extraordinary. Any good office chair, I felt, ought to offer these things.

What is extraordinary about this chair:

My opinions of the chair changed during the second week, when I went to my barber. I have always found the chairs there to be exceedingly comfortable, and was surprised to find they no longer were. I asked if they had changed their chairs. Nope, same chairs as always. But sitting in two of them (I asked to switch), I became acutely aware of a lack of support in the right places. When I returned to sit in the Embody, I realized the chair was spoiling me.

By the third week I realized I was subconsciously doing strange things in the chair. What the "pixelated support" means, practically speaking, is that you can lean back in the chair and twist into a stretch--and the chair moves along with you, supporting you at even points. It's tough to describe but it offers a certain amount of comfortable resistance without impeding your motion, and I found myself occasionally twist-stretching just to feel the chair, like a dog leaning into a scratch.

Then I found myself doing this thing where I lay my forearms flat on the armrests, move my arms back and hook my elbows on the back of the armrest, and use that tension to arch my back and stretch my neck upwards. I couldn't tell you what made me think to do this, but I now find myself doing it all the time for a simple reason: It feels good.

After catching myself in a few other weird stretches, I realized that the chair's combination of flexibility and rigidity almost encourages you to "play" with it. Not a focused kind of play; I would still be looking at my monitor and/or typing, but would find myself shifting around, wedging some body part against a stiffer element and stretching an opposite body part into the other direction.

When referring to the product copy this morning, I read that the designers apparently intended this chair to encourage you to move around in it, and there's a five-page PDF detailing how the chair was designed to promote "tissue perfusion."

In a world where sitting is more prevalent in the workplace than ever, discomfort can become all too commonplace. Much of this discomfort is tied directly to the pressure the body's weight puts on the ischial tuberosities, or sitting bones," at the base of the pelvis and the surrounding soft tissue. The longer a person sits, the more the tissue will be exposed to static pressure loads. Relieving that pressure through innovative engineering is healthier for the sitter.

The entire scientific explanation is too long to go into here, but I recommend curious readers give it a look: Documents 1, 2, and 3.

I am a skeptic when it comes to these things, so I found it hard to believe the designers at Herman Miller could predict ways in which a user might want to stretch and design a chair around that. But I couldn't deny there was something to this--in other office chairs I've used, I will of course occasionally stretch; but the difference with the Embody was that I was stretching into the chair, using parts of it like some kind of Pilates ball. It really has to be experienced to be understood.

Problems and criticisms:

This chair is best used if you're leaving it in front of a single desk, as 90% of you probably do; I however work in a flexible loft situation that requires things frequently be moved around, which I'm guessing is atypical, and it has led me to observe the following about the chair:

Unlike the Embody's other adjustables, the arm-width mechanism is janky and does not feel like a well-designed mechanism. Because I work in a dog-friendly environment, I must move the chair across the room twice daily, to get it out of the way for sweeping. I inevitably grab one of the armrests to move the chair--and that armrest then clicks out of place. When I re-man the chair afterwards, returning that armrest to its desired position is always a chore; press too lightly and it will not move, press too hard and you overshoot your desired position by two clicks. There is a lot of "slop" in the mechanism.

I'd recommend choosing a dark color for the fabric. I'm not a particularly dirty person, but I often wear jeans and sit on your typical NYC surfaces--benches, subway seats, and occasionally stoops--which means gathering a certain amount of dirt. In just under a month of use, the bright yellow seat on my Embody has become faded and discolored, with darker bands where my legs go, and the color noticeably more vibrant in between. There are instructions on how to clean the fabric, but frankly I don't want to have to clean an office chair. An Aeron in use for six years simply doesn't show dirt--it could be teeming with bacteria, but darn if they don't still look spiffy.

The textured white plastic used for the "skeletals" on the back of the chair are a chore to clean. Those who work in antiseptic office environments may not have to worry about this, but after just two weeks in the high-traffic loft where I work, they had already accumulated a layer of dust, meaning I have to wipe each rib down with a Swiffer.

Aesthetics:

I realize this is all subjective, but I find the aesthetic choices behind the Embody rather peculiar, especially when compared with its predecessor. The Aeron looks high-tech, businesslike, sober, and comfortable. The Embody comes in bright, poppy colors, has a more frivolous look, and the exposed, plastic skeletals beg the question--why? These ribs unquestionably perform fantastically--sit with them for a few weeks and you'll see--but why do we need to see them? I much prefer to feel them, and a certainly don't want to clean them every two weeks; I'd prefer they were covered.

I'm also not crazy about the overall look; for me personally, it seems the chair tries too hard to draw attention to itself. I liked the Aeron because it was content to fade into the background. This chair seems like, visually speaking, it's overcompensating for something.

Conclusion:

With a $1,600 asking price, the Embody comes on the market at a rather hard time; were this the heady dot-com boom years, when people were flush, I've no doubt you'd be seeing this chair in every office from SoHo to Silicon Valley. As it stands, I believe it will be a hard sell for companies to outfit their offices with Embody chairs when Aerons can be had for half the price.

Which is not to say the Embody isn't good; it's fantastic to sit in and, frankly speaking, will ruin you for other chairs, which will simply never measure up. Warts and all, this is the most comfortable office chair I've ever sat in for extended periods, and it does things that the Aeron cannot (i.e. twists and flexes).

Something I found amusing is that the product copy points out the chair is 95% recyclable. Anyone who drops $1,600 on this chair, and/or sits in it for more than a week, will simply never throw it away.

Object Culture

Rain Noe

Rain Noe is a writer and industrial designer based in New York City.

16 Comments

Colt Agar

2 years ago

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Solid review, I agree with pretty much all the points and covered a bit more visuals of the Embody my review. I've linked it below for convenience purposes and in hope that some of your readers can further benefit. Keep up the good work!

Herman Miller Embody Review

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Anthoney Keneth

3 years ago

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http://www.crazysales.com.au/chairs/

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Anthoney Keneth

3 years ago

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W3C organization website

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sa dsa

3 years ago

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I was wondering if anyone else has the same problem as me. I have had FOUR seat pans for this chair now. The seat keeps collapsing within about 6 months

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- butthole butthole
  
  sa dsa
  
  3 years ago
  
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  lose weight?
  
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Brian

5 years ago

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Scott, I am about the same build as you. What have you found does provide the right lumbar support? I am in the market for a chair and totally confused.
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Pat

8 years ago

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Herman Miller designers keep producing high end chairs for people without necks and heads...
Please someone tell them than human anatomy does not stop at the shoulders...

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Scott

8 years ago

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Can't stand my Embody chair. The lumbar support on the Embody is inadequate and it results in putting my lower back in a "C" curve and my QL's (quadratus lamborum muscles) and spine muscles stay engaged all day long. The chair doesn't raise high enough for me to compensate the lack of lumbar support (I'm 6' 3"), so don't even think about buying it if you are my heighth or taller. Note that I loved the chair when I initially got it as it really is comfortable if the lumbar/heighth issue can be corrected. Sorry Herman Miller folks.
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- Dave Stromberger
  
  2 years ago
  
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  I know this reply is coming 5 years after your comment, but I thought I'd post anyway, for those who are reading now.
  
  You can order the Embody chair with a taller seat mast, for tall people like yourself. So that would solve one of your problems anyway. The adjustment range of the lumbar support wasn't enough?
  
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Manish

9 years ago

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Good review but I am disappointed that you did not compare the Embody to the Aeron since you have owned an Aeron for 6 years. Besides price or look, in terms of functionality, is there an advantage that the Aeron has over the Embody? What is the Embody's advantage over the Aeron
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crokus

9 years ago

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I've had the chair a few months and it is not that good. Despite the "engineering" the seat has pressure points (under the leg just behind the knees -cutting blood flow after a while) and as others have mentioned the arms are bogus. The Aeron i had been using is coming back! I use a LEAP chair at work and it too is better than the Embody or the Aeron. They chair seems to be more about design hype and plastic parts that can be melted down into the next household appliance than comfort. I read the reviews from people who probably got free chairs and belied it and wasted $1350 (yes you can talk them down as the resellers get massive margins on the chair.)
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john ku

9 years ago

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Im in the market for chairs, how is this compare to generations? I would love to get this but seems like it's way out of my budget. But then I convince myself that it is worth the investment.
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kfarah

9 years ago

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I have used this chair for several months. I love everything about it EXCEPT the ARMS!!!

TWO BIG problems with the arms:
1) They stick out too far to the front - very hard to get close enough to the desk.
2) I am 6'2" and the arms don't adjust wide enough.

It is just too frustrating. The arms on the Aeron were much better - shorter and swiveled. It would be great if they made this option available for our Embody chairs.

Sadly - I might have to get rid of this chair...
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ErgonomicGuy

9 years ago

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You should NEVER use the arm rest of a chair to support your arms while working or using your arms. They are to be used when your arms are "at rest"...hence the name.
I know you gave props to the chair for allowing you to have your arm on the rest while mousing, but this horrible for your carpal tunnel tendons. It increases the pressure there and increases your risk for an RSI.
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tmpmb

10 years ago

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I absolutely love this chair! It's better than the Aeron chair :) I bought mine at http://www.embodychair.net/ if anyone is wondering.
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jtnoonan

10 years ago

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The Embody is finally available for retail! Not sure any chair is worth $1600, but I had to order one :) It seems only a few sites have it - I used HermanMillerSeating.com - seemed most legit of the few.
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