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Square Releases Handheld Reader for More Efficient Transactions
With an assist from industrial design firm Huge Design, and Belkin
You're eating at a restaurant, and you pay with a credit card. The server takes your card into the back, does something, and brings you back a paper receipt that you sign.
Those days are going away. Payment facilitator Square has launched their Square Handheld, a portable alternative to their countertop Terminal model.
The smartphone-like device brings the point-of-sale directly to the customer, whether they've got a credit card with a chip or something tappable. If they need a physical receipt, the Handheld can connect to separate receipt printers over Wi-Fi.
The device isn't just for exchanging money: Servers can also use it to send orders straight from the table to the kitchen. The idea is to reduce the amount of time servers spend walking from table to station and back.
It can also be used to manage appointments and reservations, scan barcodes and track inventory.
The company has partnered with Belkin to make a line of protective silicone cases.
These were designed in collaboration with industrial design firm Huge Design, though being a brand new product, they haven't yet added it to their portfolio.
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Comments
For simple transactions, sure, but I do dislike when the server has to hang around while I figure out the tip or how we're splitting the bill. Dropping the check and and giving us a few minutes to figure it out makes me feel less rushed. I know they could drop a check and then come back with this device in a bit, but that's not what usually happens
I'm so pleased we don't tip where I live
This - dropping the receipt off first and then returning a few minutes later with the device - is exactly how it operates in every sit down restaurant in the UK. As an American living in the UK for the past number of years I am astonished whenever I get back to the US and see that this is still not the norm. I suspect that the major factors holding this back are tipping and transaction fees, neither of which exist in the UK context. At least for now...