Design Mind event, where Valerie Casey led an excellent discussion with Eric Ryan, the co-founder of Method (the soap Method, lest there is any confusion). My favorite part of the conversation was Eric's riff about the extent of failure of their initial iconic product (above), what caused it, and how he sees it in context of the success they've had since then. He referred to it as a failure without explanation, and a quick person from the audience asked him to clarify, leading to a great story and some good perspective on where he (and presumably the rest of the firm) is coming from. Unfortunately, the streaming video tool frog is using doesn't show time code (or, for that matter, work with Firefox), so we can't tell you exactly where that bit took place. But the whole thing was good, anyway.
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It was so refreshing to hear Eric speak of their many successes but also how they learned from and overcame their failures. You could really see the passion in his eyes.