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When Bad UI Design Kills: Is Poor Shift Lever Design to Blame for Death of Star Trek Actor?
BMW, Audi, and just about every other car manufacturer has adopted this very poorly designed shifter. BMW calls it their Steptronic shifter. It amazes me that this thing has been allowed to spread like it has to every car in the world. It's UI is just plain dangerous. My wife recently purchased a 2013 BMW X5. The test drive didn't really give us enough opportunity to understand just how the shifter worked. It wasn't until we started driving it regularly (she more than me) that we realized the underlying danger with it. Both of us nearly had accidents directly related to the shifter. Because the knob springs back to the upright position, you can't just glance at the gearshift and know what gear you're in. The dashboard indicator is hidden just enough that it requires you to search for it. When your life depends on getting the car into the correct gear and proceeding either forward or backward (as in a mid-street K-turn) quickly, you risk serious injury or death. In those situations, instinct tells you that if you want to move forward you push the knob forward. WRONG! If you want to go forward, you pull the knob backward. To go backward, you push the knob forward. It's completely counter-intuitive. And this all goes back to the fact that the knob always returns to the upright position, confusing the shit out of the driver. After her 4th near crash incident, (I had 4 incidents myself) my wife asked if we could sell the car. After finding a 2010 BMW X3 with a standard shifter (YEAH!) we sold our X5 at a loss of $7,000 (that really hurt, but it's better to have a happy and safe wife). Now I need a new car, but EVERY new car (American and foreign) I look at has that same shifter. !@#$%
No, those manufacturers' monostable gear selectors have an important distinction. Park is its own button. It requires a deliberate and unmistakeable action. When you become the operator of a 2-ton vehicle, it is in your best interest to learn how to operate its human interface elements.
After driving bmw for the last 6 years (3 series, X6 now) I wonder if you're serious. Yes, the knob moves back to its original position. But common! I never ever had an issue that I wasn't aware whether the car was in D/N/P/R, nor was there any dangerous moment. Sometimes not the design of the product is problematic, but the one using it..
I've been driving automatic and manual shift cars for over 46 years. I've been driving BMWs for 16 years. In addition, I own a classic sports car that has a manual shift. My wife who can also drive both manual and automatic, decided that at this point in her life she likes a little luxury and selected a BMW with what she thought was an automatic. But what she got was a shifter that wants to be both. It's confusing. I suppose I'm a lot older than you Andy. Good luck with your X6.
Teste
This would be much less likely on a car with a manual transmission (the distinction between a forward gear – any of them, really –, neutral and reverse is *very* noticeable) and a mechanical parking brake (ditto for that, if you manage to start driving with the parking brake ever-so-slighthly engaged, most modern cars start beeping like crazy)…
*a few months ago
This is an interesting question because I rather disagree, but not in the way you might think. I do think the UI is bad, but I think it's the fact that there is no distinct notification that you have put the car in park or reverse. I don't find the shift lever to be particularly problematic, and I say that as an owner of a Toyota Prius, which has a similar design. It's spring loaded, and the movement between the states is very easy to make, especially the drive and neutral positions. The first month I had the car, I kept shifting into neutral at random times until I figured out that I can't rest my arm on the shifter (be kind, this is my first car) because it's just slightly to the left of drive and doesn't require you to have braked 100%. What sets it apart is when you shift into reverse. The car makes a high pitched alarm inside and out the *entire* time the car is in reverse — it is unmistakeable. As another commenter mentioned, it does have a dedicated Park button. I don't feel that it's a "deliberate and unmistakeable action," but all the doors lock...loudly...so you have visual and auditory confirmation that something happened. To me, with the exception of the ability to easily shift into neutral, this is all great design that may have prevented this unfortunate death.
"Yelchin was found crushed between his car, a 2015 Jeep Grand Cherokee, and the security gate at the end of his driveway."
I have a 2014 Chrysler 300S with this shift lever and it IS dangerous. From the day I bought it I hated it. I even asked the dealership to ensure it was working properly because I was forever missing Park. They assured me it was working fine, and I just needed to double-check the gear before I got out of the car. 18-months later I still screw it up regularly, although (touch wood) it hasn't killed me. Yet.
Chrysler just tossed fail-safe out the window on this one..
I am filled with dismay hat the necessary squadrons of design, engineering, and marketing professionals could have possibly moved this along to a high production reality. After watching 30 seconds of that video I thought to myself "there's no way in hell I would ever own or drive a car with that shifting mechanism, because it's fucking ridiculous."
Drive a manual and you don't have to deal with any of this nonsense.
My old Smart car has an automatic clutch paired to a similar +/- shifter, with the important exception that R (this is a mechanical gear transmission) is off to the side. This provides the obviously needed separation between forward and reverse! Since you can only remove the ignition key by placing the transmission in R. It acts somewhat like a P(ark) function.
So terribly sad. The video is ridiculous. Is it a bit like the manual shifting feature on automatic cars? aka the 'tiptronic' transmission?