Great products meet the user's expectations and their circumstances. Every designer can tell you how understanding user needs requires lots of direct observations and interviews. DtM has learned that the most valuable feedback requires something more than the standard research toolkit. This short video explains why we go back to some of our favorite hospitals overseas again and again.
With bonus footage from Otter testing in Vietnam!
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This "Design Experience that Matters" series is provided courtesy of Timothy Prestero and the team at Design that Matters (DtM). As a nonprofit, DtM collaborates with leading social entrepreneurs and hundreds of volunteers to design new medical technologies for the poor in developing countries. DtM's Firefly infant phototherapy device is treating thousands of newborns in 21 counties from Afghanistan to Zimbabwe. In 2012, DtM was named the winner of the National Design Award.
Timothy Prestero is the founder and CEO of Design that Matters (DtM), an American 501c3 nonprofit. DtM collaborates with leading social entrepreneurs and hundreds of volunteers to design new products and services for the poor in developing countries. A former Peace Corps volunteer and an MIT graduate, Tim has worked in two dozen countries in Africa, Asia and Latin America. He is a Martin Fellow at MIT, an Ashoka Affiliate and a Draper Richards Kaplan Fellow. DtM's NeoNurture Infant Incubator was named #1 of the "50 Best Inventions of 2010" by TIME Magazine. DtM's Kinkajou Microfilm Projector has allowed thousands of adults in Mali to achieve literacy. DtM's Firefly infant phototherapy device is treating thousands of newborns in twenty counties, including Vietnam, Myanmar, Ghana and Haiti. In 2012, DtM was named the winner of the National Design Award in Corporate and Institutional Achievement. Tim lives in Marblehead, Massachusetts with his wife and two sons.