When design students, like Ben Arent, engage in extensive user research, I take notice.
Jive is a proof of concept for a new communication device - a range of 3 products designed to get elderly technophobes connected to their friends and family.
Unfortunately, Ben doesn't give information on whether the concept was iterated further based on contextual user testing. This would definitely be necessary to make sure the product would actually be used by the elderly.
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